Privacy Policy

Your privacy is important to Moonveil Readings. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

  • Personal Information: This includes your name, email address, and any questions you submit when booking a reading.
  • Payment Information: When you make a purchase, we collect payment information through PayPal and Stripe. We do not directly store your credit card details.
  • Usage Data: We may collect information about how you use our website, such as the pages you visit and the actions you take.

2. How We Use Your Information

We use your information for the following purposes:

  • To Provide Services: We use your personal information to fulfill your tarot reading requests and deliver the readings to you via email or mail.
  • To Process Payments: We use your payment information to process your transactions securely through PayPal and Stripe.
  • To Communicate with You: We may use your email address to send you updates, newsletters, or respond to your inquiries.
  • To Improve Our Website: We analyze usage data to improve the functionality and user experience of our website.

3. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Using secure payment gateways (PayPal and Stripe) to process transactions.
  • Implementing encryption and other security technologies to protect data transmitted over the internet.
  • Limiting access to personal information to authorized personnel only.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your information when it is no longer needed.

5. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Service Providers: We may share your information with trusted service providers who assist us in operating our website, processing payments, or delivering services to you (e.g., PayPal, Stripe, postal services).
  • Legal Compliance: We may disclose your information if required to do so by law or in response to a valid legal request.

6. Cookies

Our website may use cookies to enhance your user experience. Cookies are small text files that are stored on your device. You can control the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete information.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Objection: You have the right to object to the processing of your personal information in certain circumstances.

To exercise these rights, please contact us using the information provided on our Contact page.

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website after any such changes constitutes your acceptance of the new Privacy Policy.

10. Contact Information

If you have any questions about this Privacy Policy, please contact us via the information provided on our Contact page.